Overview
These Terms of Service ("Terms") govern your use of the Garris Graphics LLC website and any services offered through the site. By accessing or using the site, you agree to be bound by these Terms.
Services and proposals
Any services, quotes, or proposals provided by Garris Graphics LLC are subject to separate agreements. Proposals remain valid for the period stated and may require a deposit before work commences.
Payments and refunds
Payment terms are set out in the applicable service agreement or invoice. Deposits for design and website projects are determined in the service agreement; hosting services do not require a deposit. Refunds are governed by our Refunds policy, and, where applicable, the service agreement. Design service refunds are available up to 14 days after completion as provided in the Refunds policy. Hosting refunds or credits may be issued in accordance with the Subscription & Hosting policy.
Intellectual property
Unless otherwise agreed in writing, Garris Graphics LLC retains ownership of its pre-existing intellectual property, while deliverables are licensed to clients as specified in the project agreement.
Client responsibilities
Clients must provide timely feedback, approvals, and any required materials. Delays caused by client inaction may result in schedule changes or additional fees.
Limitation of liability
To the fullest extent permitted by law, Garris Graphics LLC's liability for any claim arising out of or relating to these Terms or services is limited to direct damages up to the amount paid for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Governing law
These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles. Any disputes will be resolved in the state or federal courts located in North Carolina unless otherwise agreed in writing.
Contact
Questions about these Terms? Contact us.
Billing & Payment
Payment terms are set out in the applicable service agreement or invoice. All fees are due in advance of the applicable term. Garris Graphics LLC accepts common payment methods as described on invoices. You are responsible for ensuring that the payment method on file is up-to-date. If payment cannot be collected, we may attempt to collect payment from an alternate payment method on file.
Auto‑renewal
Unless otherwise noted, recurring services (such as hosting or maintenance plans) will automatically renew for the same term as the most recent period (monthly, annual, etc.) until cancelled. To avoid automatic renewal, cancel the service in advance of the renewal date per the instructions on your invoice or in your service agreement.
Credits, refunds & chargebacks
Setup fees, domain registration and renewal fees, certain add‑on fees and other administrative fees are generally non‑refundable. Refunds for services may be available as described in our Refunds policy and the applicable agreement. Garris Graphics LLC may, in its discretion, issue refunds as in‑store credit, via the original payment method, or by other means. If a payment is retracted (chargeback), a chargeback fee of $25 may be assessed to the account to cover administration and processing costs.
Notices and communications
You consent to receive electronic communications from us (email) concerning your account and the Services. We may also post certain notices on the Website. It is your responsibility to keep contact information current so that we can reach you about billing, security, or other important account matters.
How to contact us
For billing, abuse, DMCA, or other legal notices, please contact us at:
- Email: noah@garris.graphics
- Mail: Garris Graphics LLC, Attention: Legal / Billing, 314 McClure Circle, Castle Hayne, NC
To withdraw consent for marketing emails, use the unsubscribe link in messages or contact the email above.
Domain registrations & transfers
If we provide domain registration or transfer services, those registrations are subject to the registrar's terms and ICANN rules. Domain registration and renewal fees are typically non‑refundable. Transfer processes and timing vary by registrar and TLD; you are responsible for providing accurate registrant information.
Premium services
Premium or one‑time services (migrations, emergency restores, expedited work) are described in the applicable statement of work and may be non‑refundable once initiated. Any deliverables and exclusions will be described in the associated work order.
Termination, suspension, and effects of closure
We reserve the right to suspend or terminate accounts or Services for violations of these Terms, nonpayment, abuse, or other reasons set forth in our policies. Upon suspension or termination you may lose access to content and Services; you are responsible for keeping backups of your content. Certain obligations and limitations may survive termination as set out in these Terms.
Cancellation policy
You may cancel subscription services (such as hosting or maintenance plans) by providing at least seven (7) days' notice prior to the next billing cycle. To cancel, notify us by email at noah@garris.graphics or via your account portal where available.
Upon cancellation you may choose to keep your website and self‑transfer it using a backup/export we provide, or allow the site to expire and be removed from our servers at the end of the billing period. Subscription payments are generally not refundable once processed, except as provided in the Refunds policy or required by law.
Disclaimer of warranties & limitation of liability
Services are provided "as is" and "as available". To the fullest extent permitted by law, Garris Graphics LLC disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose. Our liability for claims arising from or related to the Services is limited to direct damages up to the amount paid for the services giving rise to the claim, and we are not liable for indirect, incidental, or consequential damages.
Indemnification
You agree to indemnify and hold Garris Graphics LLC and its affiliates harmless from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or your infringement of any third‑party rights.
Force majeure
Garris Graphics LLC will not be liable for failures or delays caused by circumstances beyond our reasonable control, including natural disasters, acts of government, third‑party outages, and other force majeure events.
Governing law and disputes
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of laws principles. Disputes will be resolved in state or federal courts located in North Carolina unless otherwise agreed in writing.